Due to the importance we place on the privacy of your personal information, our website operates under a strict set of privacy standards. These standards are subject to change as they are modified to adjust to the evolving nature of the internet.

As a part of our registration process, Trincargo/Trinebox requires personal information from its users. The information required includes your name, e-mail address, country of residence, and personal security verification information. This information will be used to provide you with an account number and register you as a user of our services.

Trincargo/Trinebox may also requires additional personal information in other occasions. For example, if you want to participate in a promotion sponsored by Trincargo/Trinebox or one of our partners, or if you file a complaint regarding our website or services. Occasionally, Trinebox will survey its users as an internal control measure of traffic to the website and services offered. Trinebox permits users to verify and update information which simultaneously enables us to inform you of new products and services.

Trincargo/Trinebox reserves the right to use cookies to control and store your personal information. A cookie is a small piece of text stored on a user's computer by a web browser. The cookie is stored in the hard drive of your computer. The Trincargo/Trinebox site requires you to accept cookies. Cookies enable us to remember our users and access their accounts (stored in our network), allowing for a more personalized service. In addition, cookies help us understand our market, oversee traffic in our network, and track your preferences and movement through our website. You have the option of accepting or rejecting cookies by editing network preferences on your computer. You may program your computer to reject all cookies or to alert you when one is being sent to your computer. Rejecting cookies, however, will significantly limit your ability to navigate our site and restrict access to many of our services online.

In some cases, Trincargo/Trinebox will provide partner companies with this information for secondary use in order to offer you additional products and services, e,g our Miami Shippers.

Trincargo/Trinebox and its network uses advanced technology to protect personal information. Trincargo/Trinebox has a Secure Sockets Layer (SSL) certificate. SSL technology protects our website by encrypting sensitive information during online transactions, codifying information and preventing the interception of information entered by our users, such as credit card numbers and email addresses.

It is important for you to have in mind that in some cases, websites related to Trincargo/Trinebox as well as advertisements on our website can ask you for personal information. The use of your personal information by these third parties is not under our jurisdiction or included in the Confidentiality Policy of Trincargo/Trinebox.

In accordance with our terms and conditions, Trincargo/Trinebox reserves the right to release personal information of users if required by law, and/or if considered needed to comply with established regulations, and/or to protect our operations, our intellectual property rights, that of our website and the privacy of our users.